Terms of Service – AI Electronics

Welcome to AI Electronics, your trusted destination for premium home and kitchen appliances. As a leading electronics retailer in Pakistan, we specialize in offering a wide range of reliable products — including LED TVs, refrigerators, air conditioners, washing machines, kitchen hoods, hobs, microwaves, and more — from trusted global brands.

1. Acceptance of Terms

By accessing our website, or purchasing from our physical stores, you acknowledge and agree to comply with these Terms of Service.
If you do not agree with any of these terms, please discontinue using our services immediately.

2. Products and Pricing

AI Electronics strives to provide accurate and up-to-date product information. However:

  • Product descriptions, specifications, and pricing may change without prior notice.
  • All prices displayed include applicable taxes unless otherwise mentioned.
  • We make reasonable efforts to ensure accuracy but cannot guarantee that all product information is error-free.

3. Orders and Payment

By placing an order, you agree to:

  • Pay the listed price along with applicable taxes and shipping fees.
  • Use one of our accepted payment methods, including cash, credit/debit cards, or online payment gateways.
  • Understand that all orders are subject to product availability.
  • Acknowledge that AI Electronics reserves the right to cancel or refuse any order at its sole discretion, with or without prior notice.

4. Shipping and Delivery

We aim to deliver your purchased products safely and within the estimated timeframe.

  • Delivery timelines and shipping charges are displayed during checkout.
  • Delays may occur due to unforeseen circumstances such as weather, logistics, or supplier issues.
  • Customers must provide an accurate delivery address and contact information to ensure timely delivery.

5. Warranty and Repairs

  • Selected products include a manufacturer’s warranty, the details of which are provided with each item.
  • For warranty claims, repairs, or maintenance assistance, please contact our customer service team.
  • AI Electronics is not responsible for any damage resulting from misuse, negligence, or unauthorized repair attempts.

6. Payment Gateway Security

We prioritize your financial safety and use secure, PCI-DSS-compliant third-party payment gateways for all online transactions.

  • Your payment data is encrypted during transmission.
  • AI Electronics does not store complete credit/debit card information on its servers.
  • Our payment partners adhere to industry-standard security protocols to ensure safe processing of every transaction.

7. Intellectual Property

All content on our website and app — including text, graphics, images, videos, and logos — is the exclusive property of AI Electronics and protected under applicable copyright and trademark laws.
Reproduction, distribution, or modification of any content without prior written permission is strictly prohibited.

8. Policy Modifications

AI Electronics reserves the right to update or modify these Terms of Service at any time without prior notice.
Any changes will be posted on our website, and continued use of our services implies your acceptance of the revised terms.

9. Contact Information

For inquiries, support, or complaints, you may contact us through the following channels:

📞 Customer Support: 0345-6529517, 0370-7571306
📧 Email: support@aielectronics.pk
🌐 Website: www.aielectronics.pk
🏬 Address: AI Electronics, Bank Road, Daska, Punjab, Pakistan

AI Electronics holds full authority to modify or update these terms and policies at any time as part of its commitment to continuous improvement and customer satisfaction.